FAQs
Medcj Community
Code of Conduct
Welcome to the Medcj
Community: Medcj promotes a receptive, transparent and civil atmosphere for
comments and users. We are dedicated to maintaining a respectful community that
actively engages in lively discussions about stories in the news. Please keep the
following in mind when writing comments:
Respect
Others: Be polite to all the
members of our community, including other commentors, authors, and the subjects
of articles. Real people read your comments. Everyone is welcome and encouraged
to voice their opinion, regardless of identity, politics, ideology, religion or
agreement with other community members, the author of the post or staff
members, as long as those opinions are respectful and constructively add to the
conversation. Medcj does not tolerate direct or indirect attacks, name-calling
or insults, nor does it tolerate intentional attempts to derail, hijack, troll
or bait others. We reserve the right to remove such comments whenever
warranted. Individuals who consistently or intentionally post these types of
comments may lose their ability to comment and, if necessary, may be
permanently excluded from the platform.
Safe
Space: Above all, we strongly
believe that the Medcj community should be a safe and welcoming space for all
individuals, groups and their ideas. Using purposefully insulting or hostile
language and making personal threats are not welcome. If you directly or
indirectly threaten the physical or mental well-being of a member of this
community, or an individual or group, you may be removed immediately. If a
credible threat is made against an individual or group, it may also be reported
to law enforcement, and we will cooperate with them. Personally identifiable
information should never be posted to Medcj comments sections, for the privacy
and protection of all community members. This includes but is not limited to
full names, addresses, phone numbers, or email addresses. Any comments that
contain such information will be deleted. (Personally identifiable information
excludes your displayed name as it appears on Medcj comments; Medcj highly
discourages anonymous usernames and pseudonyms)
Moderation: In order to provide this space, comments are
pre-moderated by our content filters before they are posted to a story’s
comments thread. Please note that comments that include links to other
websites, or embedded images and videos, are not permitted in our comment
threads. This is to protect against the possibility of abuse and malware that
can come from unrecognized links or media.
Be
yourself, only yourself, and just one of yourself.: Every person's opinion is valuable and unique.
Pretending to be someone else removes that value. Don't misrepresent yourself
or others, or spread misinformation. If you do, you make the community less
enjoyable and valuable. Misrepresentation will be removed whenever it's
found.
Q:
How do I comment on a story?
If comments are
available on a story, you will see a quote bubble icon with the social sharing
icons. Click this to get to the comments. You will need to log in to Medcj to
leave a comment.
You can join Medcj or
log in at the top right of your screen on the homepage. Alternatively, if you
are on the comments panel and begin typing in a comment, a sign-up button will
appear, which will take you to the sign-up page.
Q:
How do I comment on an article in the app?
You can submit a comment
on any article you are reading in the app by tapping the message-bubble icon on
the toolbar at the bottom of the screen. This will load our comments section.
Q:
Why do I need to create a Medcj account to comment?
Previously, you could
comment by signing in with Facebook or Twitter. We've recently changed this
credentialing to require a Medcj membership account in order to comment. Using
membership accounts to sign into the comments platform is one way to help us
elevate the quality of conversation.
Q:
Why should I comment on a Medcj article?
Medcj understands that
news is personal. Join the conversation – and a community of readers who care –
so we can hear your views. We need your honest feedback so we can continue to
cover the stories that matter to you. We are proud to have an active,
enthusiastic community of readers, and we would love for you to participate and
add your unique perspective to Medcj comments.
Q:
How do I report an abusive comment?
Hover over the arrow
button of the selected comment and click “report.”
Q:
I’m having a technical issue accessing comments. What should I do?
If you still need help
or have further questions, please fill the form on site.
Q:
Why do my posts never appear in Medcj comments?
If a user has repeatedly
posted comments that violate any of these ground rules, their comments may be
blocked from appearing on the site. This includes inappropriate comments that
contain, insults, attacks, abuse towards other users or groups.
Q:
Can I use someone else’s account?
Subscriptions can only
be associated with one user account, so subscriptions can’t be
shared.
For basic accounts, we
encourage people to create their own to avoid mixing bookmarks and other
settings, but there is no restriction on how many devices can be logged in to
the same free account.
Q:
Why aren’t comments available on a content I’m reading?
In order to maintain a
high-quality commenting environment, we may pre-moderate comments on some
stories and turn off comments on others so we can focus moderation on stories
where we expect the best and most active conversations to happen. We have also
placed a summary of and link to our guidelines at the top of our comments
sections to ensure that all commenters are aware of our policies.
Q:
What do I do if I can’t see the comments section at all?
Most often, when the
comments fail to load, it is because of a slow cellular or Wifi connection.
While the page will appear blank, waiting a bit longer can be enough to give
the comments time to appear.
Q: Why aren’t my comments appearing?
On articles where
comments are being pre-moderated or a comment has been flagged for review, it
may take some time for a moderator to review the comment and for the comment to
appear, if accepted. If a comment violates our community guidelines, it may be
rejected.
If a user repeatedly
posts comments that violate any of these ground rules, their comments may be
blocked from appearing on the site. This includes inappropriate comments that
contain, insults, attacks, or abuse towards other users or groups.
In addition, as we
switch to a new login, it’s possible that some comments could disappear during
the transition period and may need to be re-posted.
Q: Can I save articles to read later?
Yes! You may bookmark
them in your browser.
Q: Can I read my bookmarked articles in other places?
Yes, by creating a Medcj
account, your bookmarks list will be synced anywhere you are logged in. Any
bookmarks you add in the app will be visible on the web, and any bookmarks you
add on the website will be visible on the apps.
Q:
Why do you say “ad-free” if I might still see ads?
A Medcj subscription will remove all ads for almost all readers. That means ads on most
videos and ads on section fronts and article pages, including the “news from
around the web” links at the bottom of the article page.
Because of agreements in
place with certain partners, though, we must show ads on a very small portion
of our videos, on videos embedded from other platforms, and on content we post
from our international editions.
Q: Can I use someone else’s Medcj account?
Subscriptions can only
be associated with one user account, so Medcj subscriptions can’t be
shared.
For free accounts, we
encourage people to create their own to avoid mixing bookmarks and other
settings, but there is no restriction on how many devices can be logged in to
the same free account.
Q:
I created a Medcj account but I’m not logged in. What’s wrong?
When creating a Medcj
account, you must verify the email address you used to sign up before your
account is active. Check your email inbox for a verification code you would
have received after entering your details.
If you never got an
email, or if your connection was interrupted when the verification step
happened, you will need to follow the registration process again. Please ensure
you have a consistent WiFi or cellular connection while creating your account
or logging in and look for the verification email in your inbox.
Q:
Why does the Medcj have so many ads?
Medcj partners with
advertisers and sponsors to help fund our journalism. We work with them to
ensure a positive ad experience for our readers, and we are constantly
reevaluating the mix and placement of these ads with that goal in mind.
Q: What do I do if my question is not addressed in this FAQ?
If you are having a
problem that is not answered here, please submit an via contact form available on clicking the menu button on this site.
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